Vancouver, BC (November 25, 2021): The British Columbia Hotel Association(BCHA) is pleased to introduce its new board of directors, following the organization’s virtual AGM on November 17. The 2021 BCHA Board of Directors will provide strategic leadership, vision, and commitment to the sector, working towards industry resilience and recovery following the COVID-19 pandemic, workforce shortages, and wildfire and flooding crises.

The 2021 BCHA board welcomes three new Board Directors and is comprised by a team of industry leaders from diverse regions across the province. They are:

  • Bryan Pilbeam – Delta by Marriott Hotels, Kamloops
  • Brian Rohl – Coast Hotels Limited, Vancouver
  • Chris Watson – Best Western Plus Carlton Plaza, Victoria
  • David MacKenzie – Pemberton Valley Lodge, Pemberton
  • David McQuinn – Coast Bastion Hotel, Nanaimo
  • Doug Andrews – The Listel Hotel, Whistler
  • Eleanor Ryan – Pomeroy Inn & Suites and Stonebridge Hotel Fort St. John, Fort St.John
  • Jessica Dolan – Ramada Penticton, Penticton (new Board Director)
  • John Kearns – Sheraton Vancouver Guildford Hotel, Surrey
  • Jonas Melin – Pinnacle Hotel Harbourfrontv, Vancouver
  • Leo Saad – Best Western Plus Chateau, Fort St. John (new Board Director)
  • Ravinder Dhaliwal – Mundi Hotel Enterprises Inc., Kamloops
  • Scott Johnson – Holiday Inn Express Metrotown, Burnaby
  • Stephen Roughley – Marriott Victoria Inner Harbour, Victoria
  • Stewart Instance – Best Western Tin Wis Resort, Tofino
  • Tanya Stroinig – Prestige Hotels & Resorts, Kelowna (new Board Director)
  • Vivek Sharma – Fairmont Hot Springs Resort, Fairmont Hot Springs
  • The BCHA Board of Directors is pleased to also announce the appointments of its officers including David McQuinn, General Manager of Coast Bastion Hotel, who will serve as Vice Chair; Ravinder Dhaliwal, Chief Financial Officer at Mundi Hotel Enterprises Inc., who will serve as Treasurer; along with David MacKenzie, Owner and General Manager of Pemberton Valley Lodge; Vivek Sharma, CEO of Fairmont Hot Springs Resort; and Stephen Roughley, General Manager at Atlific Hotels & Victoria Marriott Inner Harbour, who will each serve as Executive Directors. John Kearns, General Manager of Sheraton Vancouver Guildford Hotel, will remain as Past Chair and Governance Chair.

    “I am honoured to be working closely with this exceptional group of new and returning board members as we recover from the multiple crises that have impacted our province these past 20 months” said Bryan Pilbeam, BCHA Chair. “Each board member has demonstrated tremendous drive, leadership, and a sincere commitment to achieve significant successes for our sector in 2022. This recent chapter in our province’s history has been exceptionally challenging for all British Columbians and our industry at large. Supported by the strength and tenacity of our board, along with our President and CEO, Ingrid Jarrett, we look forward to growing our vibrant sector and offering residents and visitors from across the globe a safe space to rest as they rediscover all that makes British Columbia a world-class destination.”

    Over the course of the pandemic, and throughout recent natural disasters, the BCHA has worked alongside Emergency Management BC (EMBC) to connect displaced citizens and evacuees with safe accommodation in nearby communities.

    “We have all held the communities of Abbotsford, Merritt, and other regions impacted by recent extreme weather conditions closely in our hearts and are proud to assist the province in providing safe shelter for those who have been forced to evacuate” said Pilbeam. “We applaud the volunteers and rescue workers for their extreme level of dedication and tireless efforts to support our communities and keep British Columbians safe.”

    The BCHA Board of Directors recently completed SuperHost® Service for All, an equity, diversity, and inclusion training course offered through go2HR. With a sincere commitment to adopt practices that will accelerate equity and create opportunity for future generations, the BCHA has also committed to The 50-30 Challenge, with the intention of meeting diversity objectives by 2024.

At a time when 2 of every 3 accommodation businesses see labour issues as a significant business impediment, one hotelier is proving the competitive advantage of a positive corporate culture when it comes to growth and retention.

Today, Accent Inns Inc. was named one of Canada’s Most Admired Corporate Cultures in 2021 by Waterstone Human Capital, a rare recognition for a first-time applicant. A 35-year-old, B.C.-based, family-run business, Accent Inns Inc. operates eight hotels across the province, including the recently opened Hotel Zed in Tofino, B.C. This summer also marked Accent Inns Inc.’s first foray into the restaurant business with the opening of Roar, a 165- seat restaurant and bar located in Hotel Zed Tofino.

According to Waterstone Human Capital, the Canada’s Most Admired Corporate Cultures award for Accent Inns Inc. exemplifies why culture is so important for sustaining businesses.

“My first priority has always been to create a workplace where the most important metric is the happiness of my staff,” said CEO Mandy Farmer, who was also the recipient of the 2020 Excellence Award under the category of the RBC Canadian Women Entrepreneur Awards. “Having an amazing culture that puts staff first is not just a competitive advantage, it’s critical for business.”

“My philosophy is to lead with love and over the past two years especially, this philosophy has been essential for staff retention, community engagement and overall business,” said Farmer. Leading with love includes reducing and eliminating daily stressors for all staff, providing family scholarships and creating her own “Got Your Back Fund” designed to help employees going through hard times, including covering unexpected childcare costs or reuniting overseas families.

Farmer also has her own happiness index which she surveys regularly. In the summer of 2020 amidst the pandemic, the survey showed over 97 per cent of Accent Inns employees reporting that they were happy. Excluding Hotel Zed Tofino which opened in 2020, 83 per cent of staff have been with the company for over five years.

Despite occupancies originally grinding down during the onset of COVID-19, the hotel industry has proven to be extremely resilient and crucially important to local communities as proven by the need during recent natural disasters, leading to a growing demand for labour. According to Tourism HR’s Employment Tracker, B.C.’s current tourism and hospitality employs around 300,000 workers, a number that is about the same as the employment number in 2020 when travel was discouraged by provincial authorities. In contrast, 2019 saw 350,000 people employed by the sector.

“Our industry takes great pride in witnessing the countless ways that Mandy and the entire Accent Inns team have raised the bar for our global accommodation sector” said Ingrid Jarrett, President and CEO of the British Columbia Hotel Association. “A genuine commitment to hospitality begins with kindness and care towards those we employ, and Mandy’s people-first philosophy illustrates the remarkable impact that investing in the happiness of employees can have.”

Farmer and her team are celebrating their Most Admired Corporate Culture win by celebrating with their hardworking teams across the province.


TORONTONov. 23, 2021 /CNW/ - Today, Toronto-based K2 Group announces the acquisition of Travelodge by Wyndham Niagara Falls Lundy's Lane. The hotel, a short jaunt from the Canada One Factory Outlets, is nestled among a host of vibrant and value-packed shopping, entertainment, and dining experiences. The Travelodge Lundy's Lane is ideal for business and leisure travelers alike, allowing for productivity on the road without overcomplicating the guest experience.

The hotel boasts many amenities and services that give it a strong competitive edge over other hotels on Lundy's Lane. The property will be fully-renovated with enhancements to the indoor and outdoor pools, restaurant, fitness center, meeting spaces, banquet halls and 118 guest rooms. A Starbucks Express is also slated to open on-site by the end of the year, and negotiations for a new franchise food and beverage offering are already underway to occupy the existing restaurant and will be announced soon.

"We are happy to welcome K2 Group as the newest owners of a Travelodge by Wyndham property within Canada," says Trevor Hagel, Executive Vice President of Operations, Travelodge Canada. "As the current ownership and operating group of the nearby Ramada Fallsview, one of the only hotels in the region to have remained open throughout the pandemic, they will certainly provide strong leadership and leading-edge improvements to the property."

"Through recent and pending transactional activity, we are refining, enhancing, and growing our existing hotel portfolio while increasing our exposure to a market with already strong growth trajectories," says Kailash Kasal, President of K2 Group. "Niagara Falls is one of Canada's most visited tourist destinations, and we look forward to working with Superior Lodging and Wyndham to enhance the already exceptional Travelodge experience and offer our guests the highest standard of hospitality."

"We are excited to see K2 Group continue to invest in Niagara Falls," says Mayor Jim DiodatiCity of Niagara Falls. "We look forward to working closely with the K2 team as they continue their work in up-levelling and developing more properties in our community."


Vancouver, November 23, 2021 – The Pacific Gallery at Fairmont Pacific Rim has now opened with its inaugural exhibit, Green Light Red Light by Douglas Coupland, featuring a multitude of pieces from Canada’s iconic visual artist and novelist.

Visitors and guests can view Coupland’s works on the hotel’s second floor and in The Lobby Lounge, Vancouver’s living room and a place where collaborations with artists and musicians blend together for a unique experience.

Coupland is widely viewed as one of the most original commentators on mass culture of the late 20th and the 21st centuries. His exhibit, Green Light Red Light expresses a dynamic that fuses nostalgic pop culture with violence, a dynamic that was clearly expressed in the recent Netflix series, Squid Game.

Green Light Red Light explores the tail end of the twentieth century. Coupland’s pieces share a tone that is at once distinctly menacing, yet wryly camouflaged by his signature broad-spectrum color palette. The two large figures above the main fireplace, Future Boy and Future Girl, from 2016, vividly evoke that same sense of dread generated by oversized nostalgic anime figures commonly seen outside of Japanese and Korean retail stores in the 1950s, 1960s, and 1970s.

“It’s strange how quickly the past became ‘history,’ — and it’s even stranger how quickly the future is becoming the present. I think we maybe no longer have a present,” said Coupland. “I think we now inhabit the future 24/7.”

“The launch of The Pacific Gallery at Fairmont Pacific Rim is an exciting addition to our ever-growing art collection, allowing us to prominently feature local and international artists,” said Regional Vice President and Fairmont Pacific Rim General Manager, Jens Moesker. “We are excited to open The Pacific Gallery with renowned artist, Douglas Coupland, a Vancouver local whose work aligns with our ethos from not only an aesthetic lens but also from a sustainability perspective.”

The south wall features a series of 1970s muscle car hoods painted in a style reminiscent of the mineral Fordite, an anthropocenic neo-mineral that is excavated from the demolished automotive spray-paint booths of Michigan and southern Ontario — countless layers of automotive lacquer are sanded and buffed to make a new sort of jewel, its colors evocative of North American society at a peak cultural moment of exotic and brash colors and industrial plenitude.

The LED target forms so highly reminiscent of road infrastructure are direct overhead views of a series of 20-metre tall conical outdoor sculptures produced by Coupland in northern Toronto. Its colors are derived from coloured pencil crayons which have been seasonally separated into winter, spring, summer, and fall tones.

The Japanese film starlets of the early 1960s began as a series of work by Coupland in the early 2000s that explored the faces that appended the ends of film countdowns on celluloid heads and tails film trailers. Though seen for only a fraction of a second, these faces etched themselves more deeply in the brain than any film poster — or even the film itself — a classic instance of the medium overriding the message and becoming itself a far more resonant long-term memory.

The collection came to The Pacific Gallery at Fairmont Pacific Rim through its ownership group, Westbank, longtime collaborators with Douglas Coupland and one of North America’s leading mixed-use real estate development practices. The exhibit will be on display at The Pacific Gallery into the new year and pieces from the collection are available for purchase through Toronto’s Daniel Faria Gallery.


CINCINNATI – November 8, 2021 – Hydro Systems, a world leader in delivering chemical dispensing and dosing solutions, today introduced the Multi-Washer 3000 Series with EvoClean for reliable chemical dispensing for on-premise laundries. One system can support up to three washers and dose up to eight products, and offers detailed reporting and cost-saving opportunities.  

“The Multi-Washer 3000 Series is a single venturi-based dispensing system that provides reliable and accurate dosing across all the washers operating in a laundry facility. This helps our customers reduce water, energy and rewash costs,” said John Goetz, global product manager, Hydro Systems.  

Featuring PCB-based control, the system uses the EvoClean’s venturi dosing technology to deliver precise doses under 30 mL /1 oz and is easy to configure and maintain. It does not utilize squeeze tubes that negatively impact accuracy and is not subject to degradation like other peristaltic technologies.  

Multi-Washer 3000 also leverages Hydro Connect, a cloud-based management tool, that gives laundries insightful data and recommendations to improve operational efficiency and profitability. Hydro Connect also enables remote configuration changes from any global location with an internet connection. Users can drastically reduce maintenance costs by adding a formula, changing a dosing amount, or switching the dosing mode without traveling to a site.  

“Multi-Washer 3000 Series is yet another example of how Hydro Connect is giving chemical providers and end users increased visibility into their operations so they can optimize production, reduce costs and enhance customer satisfaction,” added Goetz.  

For more information, visit


Page 27 of 33

<< Start < Prev 22 23 24 25 26 27 28 29 30 31 Next > End >>