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BETHESDA, MD (AUGUST 11, 2020) – Following the announcement of Marriott International’s Commitment to Clean and Global Cleanliness Council, Marriott has introduced digital content about redefined processes and reimagined spaces guided by cleanliness experts and best practices to help hosts, organizers and attendees plan and execute meetings and connect with confidence 

Recognized as an industry leader for quality and exacting standards for over 93 years, Marriott is introducing changes which include enhanced sanitation guidelines, new operational training for associates, and increased use of conference technologies to ensure that customers are able to come together when they are ready. Meeting planners may now reference a series of new materials including an informational video, customer stories and resources that provide additional context and information for designing successful events in the current environment. Available today on MarriottBonvoyEvents.com, these tools illustrate Marriott’s approach to delivering high-quality meeting experiences across its full portfolio of hotels and resorts. 

“Our Commitment to Clean is guiding everything from how we keep our guests and associates safe to how we begin to welcome back event and meetings business,” said Ray Bennett, Chief Global Officer, Global Operations, Marriott International and Chair of the Marriott Global Cleanliness Council. “Our Global Cleanliness Council is working with us to tackle the realities of the COVID-19 pandemic and what that means for an event or meeting at a hotel. Having experts in the area of hygiene, food safety, infectious disease, and infection prevention has been enormously beneficial in helping us think through everything we can do to support organizations as they begin to envision, plan and execute future meetings and events of all sizes.”  


The Planning Process 

The primary focus of the hotel events teams is to help our planners understand what a meeting in today’s environment will look like and ensure they can do their jobs swiftly and easily with events designed to serve their meeting objectives. From planning through contracting, the hotel teams consult with clients to review new practices including social distancing of attendees, and enhanced offerings such as virtual/hybrid meetings, contactless registration, and catering solutions. The Marriott Bonvoy Events’ portal houses best practices, testimonials, and visuals of actual meetings to bring the experience to life for the experts pulling the meetings together.   

The Marriott Bonvoy Events team has created a series of physically distant floor plans that enable event planners to visualize room configurations that allow for socially distant gatherings while still supporting the meeting’s purpose and goals. Consultations, pre-convention meetings and site tours can all be conducted virtually and adapted to include hygiene and safety briefings. 

Meeting & Events  

Attendees can anticipate the following adjustments during meetings and events at Marriott properties: 

  • Across the United States, Canada, the Caribbean and Latin America, Marriott International requires all associates wear a face covering as a part of their uniform. 
  • Across the United States, Canada, the Caribbean and Latin America, Marriott International requires all guests to wear a face covering. 
  • Seating capacities have been reduced according to local laws and government regulations specific to each market, and where possible, outdoor spaces will be utilized. 
  • Frequent and more in-depth cleaning is conducted to disinfect meeting spaces and high-touch areas such as elevator buttons, doorknobs, and handrails as often as every hour. 
  • Hand sanitizer stations are provided throughout meeting spaces.  

Meals & Breaks 

Redesigned food and beverage experiences follow recommended standards of service and food safety. Both meals and breaks are set in dedicated, socially distanced spaces reserved for a specific event and its attendees, to prevent co-mingling with other groups. Catering menus are also being adjusted to include a wide range selection tailored to group size, including new options for individually pre-packaged meals, canned and bottled beverages, and plated service. Buffets will also be modified to include servers, shields, hand sanitization and queue management. Hotels are also leveraging technology and digital solutions to create contactless service where appropriate, such as the use of QR codes and digital menus. Non-essential items, such as linens, pre-set plates and glassware, and décor will also be removed.  

“Marriott International continues to work in collaboration with industry organizations, such as the Events Industry Council, to find ways to instill trust and confidence in meetings and events,” said Tammy Routh, Senior Vice President, Global Sales Organization for Marriott International. “We look forward to welcoming back customers and guests for the exceptional experiences that our company is known for in a safe and clean environment.  Cleanliness and service has always been our hallmarks and now those deep convictions are more important than ever.” 

Marriott International is, as always, committed to providing the best possible meeting and event experience across its wide range of accommodations and venues, while addressing the unique concerns of this time. For more information and resources related to Marriott International’s enhanced meeting and event offerings, visit www.marriottbonvoyevents.com.

 
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SOLON, OH, AUGUST 6, 2020 — As people return to public spaces, two issues loom large: guiding individuals safely around the interior, and reminding everyone to maintain a safe distance from each other. Wayfinding and zoning are simple ways to help people navigate your space, and flooring has long been a key component of the solution. Adding new visual cues beneath people’s feet helps coordinate their movement, reducing the likelihood of individuals coming into close contact. Tarkett, a worldwide leader in sustainable flooring, is offering a suite of solutions aimed at helping businesses address these challenges, while creating appealing spaces for people to work, play, learn and heal safely.

A number of preconfigured wayfinding solutions from Tarkett make specification easy, and may be customized to meet individual needs. Die-cut shapes are available through the company’s IMAGINATIONS® program in a wide variety of materials from modular soft surface to heterogeneous sheet vinyl. Designs include 24” x 24” arrow or footprint tiles that can be easily dropped into an existing floor to integrate clear distancing markers. Modular 18” circles are another way to mark appropriate distancing, while larger 6-foot diameter circles help delineate individual workspaces or zones. Custom Powerbond® area rugs offer yet another opportunity to add iconography and messaging onto the floor.

For LVT, 18”x18” tiles printed with “Stand Here” messaging are a simple and stylish way to integrate distancing markers into an existing space with the switch of a few tiles, whether a long- or short-term solution is needed. Also, arranging 6” x 36” LVT planks into arrow patterns is another easy way to provide subtle wayfinding.

“As the world begins to emerge, businesses, schools, healthcare facilities and retailers are working to balance the reopening of the economy with the continued health and well-being of their people. Returning to public space presents a set of unprecedented challenges, and flooring can play a crucial part in addressing them,” said Leslie Thompson, director, workplace segment strategy. “Tarkett’s Human-Conscious Design™ is our promise that we will put people first in everything we do. As the world gets back to business, Tarkett has the knowledge, products and services necessary to guide you through the next normal.”

For completely customizable solutions, Tarkett’s IMAGINATIONS® Custom Floor Design program enables architects, designers and facilities personnel to create custom die-cuts for carpet, LVT, rubber or resilient sheet. These can include specific designs, messaging or imagery, which can then be fabricated and shipped directly to the jobsite.

Tarkett’s Collections Infinies™ program is another unique solution for creating custom, digitally printed LVT with wayfinding and zoning elements. The collection lets businesses either co-create a brand-new design or recolor an existing design to suit their brand or theme.

Facilitating social distancing may also require expanding or repurposing existing space. Tarkett offers a wide variety of flooring options designed for fast installation, immediate occupancy and easy cleaning and maintenance, while also contributing to healthy indoor environments. iQ® Optima® sheet vinyl, for example, retains its superior wear, stain and abrasion resistance with just an occasional dry buff. No wax or finish is needed for the life of the product, and maintenance requires only a damp mop with a neutral cleaner. The series has earned the asthma & allergy friendly® certification from the Asthma & Allergy Foundation of America (AAFA). Tarkett also offers a number of innovative, safe adhesives, including RollSmart™, which dramatically reduce the time needed for installation and curing. Installers are able to get in and out of buildings faster, lowering potential health risks and letting building employees get back to work more quickly.

For more information about Tarkett and the company’s comprehensive range of flooring solutions and accessories, visit www.tarkettna.com

 
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VANCOUVER, BC (August 5, 2020):Wedgewood Hotel & Spa is recognized as 2020 Travelers’ Choice Best of the Best award winner for Top Luxury Hotel in Canada, ranking #1 of 25. Based on a full year of Tripadvisor reviews, prior to any changes caused by the pandemic, award winners exemplify travelers’ ultimate favourite, top 1% of hospitality businesses around the globe.

“We are thrilled and honoured to be recognized as the #1 Luxury Hotel in Canada!" says Elpie Marinakis Jackson, Co-owner & Managing Director. "We thank all of our amazing guests for helping us achieve this top spot, as it is their wonderful and thoughtful reviews that made this award possible. It means the world to us that our guests enjoy our hospitality as much as we love providing it! We look forward to having our guests visit again soon to celebrate with us!”

“Winners of the 2020 Travelers’ Choice Awards should be proud of this distinguished recognition,” said Kanika Soni, Chief Commercial Officer at Tripadvisor. “Although it’s been a challenging year for travel and hospitality, we want to celebrate our partners' achievements. Award winners are beloved for their exceptional service and quality. Not only are these winners well deserving, they are also a great source of inspiration for travelers as the world begins to venture out again.”

To see traveler reviews of the Wedgewood Hotel & Spa, visit tripadvisor.ca

 
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Calgary, AB – July 23, 2020 – The Kananaskis Nordic Spa (the Spa) is thrilled to announce its reopening today, Friday, July 24, in tandem with the reopening of neighbouring property Crosswaters Resort (the Resort). Renowned for their stunning settings and hydrotherapy offerings, the Spa and the Resort have shifted their service offering in response to COVID-19 and are readily accepting guests at revised capacities with enhanced health and safety measures in place.

“The health and wellbeing of our guests is at the heart of what we do, and I am thrilled to welcome the public back to embrace the elements, discover the benefits of hydrotherapy, and find refuge here in the Kananaskis Valley,” said Alexandra Sharpe-Keene, Vice President of Spa Operations, Kananaskis Nordic Spa. “Wellness routines have been so important over the past few months and I look forward to seeing the Kananaskis Nordic Spa become a key part of peoples’ self-care rituals once more.”

The Spa and the Resort closed temporarily on March 18, 2020 as a precaution against the spread of COVID-19. Now, with the greenlight from Alberta Health, a new adult-only Picnic and Spa Package has been launched that includes guaranteed access to the coveted wellness amenities available at the Resort and the Spa’s hydrotherapy pools coupled with a gourmet picnic dinner for two. In keeping with provincial guidance, the Spa’s saunas and steam rooms remain closed.

“We are incredibly pleased to reopen Crosswaters Resort to once again offer our guests a truly unique refuge in which to relax and recharge,” said Graeme Jenkins, Vice President of Operations, Pomeroy Lodging, the Alberta-based parent company of Crosswaters Resort. “This newly renovated accommodation is one of the Kananaskis region’s hidden gems and its latest Picnic and Spa Package is the perfect way to experience everything the Resort and the area has to offer, from wellness amenities, to hydrotherapy, to fresh local food and stunning mountain vistas.”

While the Resort previously featured an adult-only floor, upon reopening it has become a fully adult-only accommodation to provide one-of-a-kind retreat-style getaway. The Resort is walking distance to the offerings available at the nearby Spa and the Pomeroy Kananaskis Mountain Lodge, including various food and beverages outlets.

“We recognized the need to offer another option to guests who want to prioritize calm and relaxation above all else,” said Jenkins. “We continue to warmly welcome families to Pomeroy Kananaskis Mountain Lodge, but now offer Crosswaters Resort as an alternative for those wanting the ultimate wellness retreat.” 

The new adult-only Picnic and Spa Package is available for purchase and includes accommodation for two people, access to the Spa’s pools for the day, and a picnic dinner for two.

As wellness-centred operations, both the Spa and Crosswaters Resort are committed to the health and wellbeing of guests and staff. Enhanced health and safety protocols in place to reduce the spread of COVID-19 include, but are not limited to:

  • Touchless intake, check-in and payment.
  • Extended time between Spa treatments to allow for additional disinfecting between guests.
  • The reconfiguration of all entryways and reception desks to allow for social distancing.
  • Employee wellness checks at the start and end of every shift.
  • Bluetooth technology that monitors max capacity (65 people) and social distancing in the Spa.
  • Staggered access to the Spa’s hydrotherapy pools that allows time for full sanitization in between morning (9:30 a.m. - 2:30 p.m.) and evening (3:30 p.m. - 9:00 p.m.) sessions.
  • Prohibited re-entry to the Spa upon exit to help manage guest capacity.
  • Access to the Spa by reservation only, required at least 24 hours in advance.

For more information and to make a booking, visit knordicspa.com and crosswatersresort.com.

 

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