The COVID-19 pandemic has had a devastating effect on the business travel industry. The international sector was by far the worst affected, facing a 75% drop in total trips. Domestic business tourism also suffered, dropping by 56% (63% decrease overall in 2020). As a result, the global business travel industry has lost billions in client revenue, creating an overcrowded marketplace among business travel agencies. To survive the pandemic, some firms will need to consider mergers and acquisitions (M&A) to consolidate competition, drive revenue, and develop operational efficiency, says GlobalData, a leading data and analytics company.

The reduction in traveler demand has resulted in an overcrowded marketplace where business travel agencies are fighting for survival. These companies now have some tough decisions regarding their futures, and consolidation may be the most sustainable option for survival. We may see some Small and Medium Size Enterprises (SMEs) merge to give themselves more purchasing power in the industry. Alternatively, some major players could start to merge to reduce overheads and increase sales and revenue.

Craig Bradley, Associate Travel Tourism Analyst at GlobalData, comments: “Consolidation often occurs so a business can become a leader within an industry. When a company purchases or merges with another company, it reduces the number of competitors and enlarges its client base. However, in the current climate, revenue, efficiency, and cost reduction are the key motivators for M&A. The increase in overall revenue will give merged business travel firms more influence in the industry, allowing them to control pricing, take on niche markets and generate more leverage with its suppliers.”

As organizations have scaled, so have business travel agencies. Corporate clients, once worth millions in revenue, are worth a fraction of the value now. Many industry commentators have argued that this is just a momentary shift. However, many business travel clients have adapted to the pandemic by becoming more efficient and innovative, developing new ways to communicate, likely leading to a reduction in travel demand for the long-term.

Bradley adds: “Communication technologies such as Zoom, Microsoft Teams and Citrix have helped companies maintain employee engagement, collaboration, and partnerships throughout the pandemic, resulting in many companies questioning their corporate travel budgets. According to a recent GlobalData poll, 43% of respondents said their company’s corporate travel budgets would ‘reduce significantly’ in the next 12 months, suggesting that businesses will continue using communication technologies and carefully consider the necessity of using precious capital for flights and other travel expenses.”


June 14, 2021 (Tofino, BC):Pacific Sands Beach Resort introduces the role of Environmental Ambassador, significantly expanding the hotel’s capacity to implementeco-friendly initiatives and forge partnerships with conservation organizations. This position was appointed to Megan Whyte, current Guest Services Supervisor, who has been an environmental advocate all her life.

Situated in Clayoquot Sound, a UNESCO Biosphere Reserve in Tofino, Pacific Sands Beach Resort is committed to preserving the ecosystem of its rainforest locale. Megan is equally dedicated to conservation – since a young age, she has played an important role in her community, collecting and recycling garbage with her friends. Throughout the next several years, she donated her spare time to charity, raising over $100,000 for various organizations such as SickKids Foundation, for which she embarked on a solo cross-country bike ride from Toronto to Tofino.

Upon arrival in Tofino, Megan joined Pacific Sands Beach Resort as Guest Services Supervisor. Now, as the resort's first Environmental Ambassador, Megan is implementing several projects - a new community garden that encourages staff to reduce their carbon footprint, and signage educating guests on how they can reduce environmental impact during their stay. In addition to this, Megan is creating new sustainability measures, including installing micro-fibre filters for all washing machines in the resort. Megan also leads regular cleanups at local beaches as part of Surfrider Pacific Rim’sLove Your Beach Clean, which takes the extra step of analyzing debris to identify the biggest offenders and advocate for systemic change. In addition to these initiatives, the resort donated $10,000 to the campaign, and launched an onsite Marine Debris bin, providing guests and beachcombers with a location to drop garbage and recyclables; anyone who contributes to the bin is entered into a monthly draw for a two-night stay.

Environmental initiatives extend throughout the guest experience, including localSea Wench Naturals haircare and body lotions, packaged in eco-friendly pumps; a rainwater catchment system supplying water for all resort operations; a geo-exchange system that uses the earth’s temperature to heat and cool the resort; green cleaning products; electric vehicle charging; energy motion sensors; and a help-yourself herb garden that offers easy and packaging-free access to food seasonings, among other offerings.

“Protecting our environment has always been important to me, I’m thrilled and honoured to be the first Environmental Ambassador at Pacific Sands Beach Resort,” said Megan. “Currently, I’m focused on expanding the work that has already been done, from partnering withSurfrider Pacific Rim, Coastal Restoration Society and other amazing organizations, to integrating sustainability into every part of resort operations. We also have several new initiatives in the works that will help staff and guests learn about our ecosystem, and discover ways they can support conservation efforts. I think every hotel and resort should appoint a dedicated role to environmental protection – we’re living in an era where it’s become a necessary element of business operations.”

“We’re thrilled to extend Megan’s current role at Pacific Sands Beach Resort. She is such an enthusiastic advocate for the environment, and the perfect person to serve as our first Environmental Ambassador,” said Sabrina Donovan, Operations Manager. “Our resort is already a pioneer in sustainability initiatives, so it’s exciting to build on everything we have accomplished and take it one step further. Our goal is that Pacific Sands Beach Resort will serve as a model for other hotels and resorts that aim high and set the bar for sustainability.”

To learn more about Pacific Sands Beach Resort, or to book a stay,


COAST SALISH TERRITORY (Vancouver, BC) - June 21, 2021 - The Indigenous Tourism Association of Canada (ITAC) today announced the launch of their new campaign, The Original Original, in time for Indigenous People’s Day. The campaign aims to educate travellers, modernize their perception of Indigenous experiences and rebuild the industry, which was disproportionately devastated by the pandemic. 

A key component of The Original Original is a new brand mark that will help travellers better identify and book experiences from Indigenous-owned tourism businesses across Canada. 

“The Original Original campaign is a reflection of our communities as they really are: diverse, authentic, empowered and current,” said Keith Henry, president and CEO of ITAC. “Our greater mandate at ITAC is to leverage tourism to help support the revitalization and broader understanding of Indigenous culture in a way that contributes positively to Indigenous communities. The Original Original mark supports this mandate by helping travellers better distinguish and support authentic businesses, and lift our voices.”

The Original Original mark identifies tourism businesses that have been vetted by ITAC using four key criteria: the business is at least 51 per cent Indigenous-owned, it’s a business that embraces the values of Indigenous tourism, it offers a market or export-ready experience, and is an ITAC member.

The Original Original mark artwork aims to explore the ethos of this very concept by placing two letter Os within each other, representing the world, as well as the cycle of life. At the centre of these circles is a fire symbol that possesses a single flame, but is divided into three parts. This distinction represents each of the three groups of Indigenous Peoples in Canada: First Nation, Métis and Inuit. Through this branded mark, ITAC aims to further develop wide-spread recognition of authentic Indigenous experiences across the country.

“We are thrilled to officially roll-out The Original Original film and poster series, a collection of striking imagery that visually encapsulates the spirit of Indigenous travel experiences across Canada,” says Keith Henry. “We invite people to view these and share with their friends and family to help get the word out. Indigenous Peoples continue to provide transformative visitor experiences. An up to date list of Indigenous experiences that are currently open or closed can be found at Now is the time to come together as one and celebrate our connection to this vast country.”

The Indigenous tourism industry was disproportionately affected by the pandemic. Prior to March 2020, Indigenous tourism was a fast growing industry, which brought an estimated $1.9 billion in revenue to Canada’s gross domestic product. At that time, there were an estimated 40,000 Indigenous tourism employees and 1,900 Indigenous-led businesses. Today there are an estimated 15,000 employees and 1,000 businesses left. 

Canadians interested in helping to rebuild the Indigenous tourism industry can do so by visiting Indigenous tourism destinations from coast to coast to coast at to book an Indigenous experience and/or by sharing the campaign posters and videos.

Additional elements of The Original Original campaign will be released throughout the summer and fall; stay tuned.

For this domestic marketing campaign, ITAC is pleased to have the support of Destination Canada to further enhance and promote Indigenous tourism operators from coast to coast to coast, reminding consumers of the authentic, beautiful and culturally significant experiences available to enjoy throughout the country as the industry looks to recover from the effects of the pandemic.


While consumers are keen on buying organic products, nowadays they also expect companies to go a step further and make serious commitments in terms of social responsibility. In response to these expectations which have intensified throughout the Covid crisis, Natexpo has invented a new space purely dedicated to “Eco- Products” and “Eco-Services”, which will be inaugurated at its Paris edition on the 24, 25 and 26 October 2021.

In view of the current and emerging trends in zero waste, upcycling, local purchasing, decarbonisation, seasonal food, fair remuneration of all links in the chain, etc., companies face multiple issues, whatever sector they may be in: food, cosmetics, hygiene, cleaning products, textiles, etc.

This new sector therefore brings together in a single place an offering of products and services which was already on display in Natexpo’s different sectors. In addition to the Eco-Products/ Eco-Services sector, The Lab, founded in 2018, hosts a growing number of inventive start-ups who innovate in this field.

Natexpo thus represents an excellent opportunity to discover the responsible solutions developed by companies in the organic sector: clear standout features to rise above the competition. From production to retail, all the links in the chain have a role to play to provide consumers with the guarantees that they expect.

With seven months to go before the show opens, this new sector and The Lab have already recorded a lot of registrations, with participants including the label “1% for the Planet”, which allows companies to donate 1% of their turnover to environmental charities. This success reflects the dynamism of the organic sector in the area of sustainable development, an integral part of its DNA.

Upcycling, zero waste and anti-waste: 3 underlying trends to discover

The new Eco-Products/Eco-Services sector at Natexpo fulfils consumers’ desire for transparency, as they wish to be able to place their trust in both the products they buy and the companies from which they buy them. To date, many committed companies have decided to exhibit their specificities in the area of social responsibility. These are mainly companies from the food, textile and personal hygiene/cosmetics sectors. Together with the 20 or so start-ups registered for The Lab, they represent a wide diversity of initiatives and predominantly focus on zero-waste, anti-waste, and upcycling to preserve the planet’s resources.

Upcycling consists of recovering products or materials that have been deemed of no value, to make objects or products of higher quality. This trend is represented in particular by “Ramen tesdrêches” which sells noodles made from spent grain, the cereal by-product of beer brewing; “Cocomiette”, which brews its beers from the breadcrumbs made from unsold bread, and “Le

Green Griot” which makes ecodesigned textile products from recycled textiles.

In the area of anti-waste, where the aim is to use the entirety of the products placed on the shelf, visitors will discover the company “Clever Beauty”, which offers nail varnishes fitted with a

top that can dip down into the bottom of the bottle, leading to up to 35% of extra product being extracted compared with traditional nail varnish bottles. They can also meet the company “Zero-Gâchis” which also illustrates this trend with its concept that helps retailers to manage their near-sell by date products.

Initiatives in the field of zero-waste will also be very visible this year at Natexpo. Companies have developed a multitude of reusable products to shift away from disposables. Many initiatives are proposed in the food sector: “Pro by Innovo” offers still and sparkling water fountains to avoid plastic bottles, “Another Way” and “L’Atelier Miel/ Apifilm” have dreamt up an alternative to plastic cling film, “Les Artistes”, “Gapajoe” and “ALR Cooperation” make reusable cups, flasks and bottles, “Uzaje” has designed a solution to wash and dry food containers to enable them to be reused. In the personal hygiene area, there are also a lot of new products with “Last Object” and its reusable cotton tips, “J’aime mes dents” with its bamboo toothbrushes

sold loose, shampoos by “Lao” sold in deposit-return aluminium bottles, and Hamac, a manufacturer of washable nappies and bathing suits for babies.

What our exhibitors say:

innovative companies working to promote eco-responsibility

Erlend du Réau, co-founder of Sorewards, an exhibitor in The Lab:

“We founded our company in 2019 to offer a new kind of gift voucher to companies: a voucher which bears values. It is universal, meaning that it can be used in retail chains and local shops; it is supportive, since it offers an opportunity to donate to charity. Additionally, if it is not entirely redeemed at the end of its validity period, the sums are returned to the company that had bought it, which may then decide to donate the sums to charity.

“We believe that companies have a role to play as citizens in society. They can make people aware to good causes, change mentalities. With our positive impact gift voucher, we enable companies to go further than corporate philanthropy, by involving their employees, customers and why not their partners in their sustainability approach. There are tangible benefits, because we inform the donors of the use of the sums that they donate to the charities.

“We decided to take part in Natexpo because we strongly believe that organic companies have very strong values to share. In addition to marketing organic products, most of them are involved in eco-friendly initiatives. They are attentive to their natural and human environment. Our gift voucher is a way for them to share in concrete terms the values they hold dear with their employees and their customers.”

Nadia Auclair, CEO of Carbiolice, an exhibitor in the new Eco-Products/Eco-

Services sector:

Our start-up, Carbiolice, has formulated an innovative additive christened Evanesto® which enables packaging made from plant-based plastics, even rigid ones, to biodegrade into compost at ordinary temperatures, and therefore also in domestic compost bins. Last year, we took part in The Lab at Natexpo and we met a great many brands interested in making the transition to the circular economy for their packaging. This year is quite a special one for our company, because our solution is today a commercial reality: by joining the New Eco-Products/Eco-Services sector, we wish to bring its promise to reality and allow stakeholders on the organic market to choose compostability so as to care for the environment… right through to their packaging!

NATEXPO 2021: an all-round view of the new organic trends

Just as the companies represented in the Eco- Products/Eco-Services sector and The Lab are

diverse in nature, all the segments in the organic sector will be represented at this new edition: food, ingredients and raw materials, health food, dietary supplements, cosmetics and personal hygiene, household and personal products and services, services and equipment for retail and brands. Highly attuned to the expectations of professionals, NATEXPO represents a premium meeting place to allow brands, buyers and decisionmakers to engage in dialogue and develop

their business. Over the space of three days, the show will offer special features, expert advice and talks to get fully up-to-date on the latest news in the organic world in France and

internationally, most notably through the NATEXPO Awards which pay tribute to the latest innovations on the market.

NATEXPO 2021: also available online

In parallel with the physical trade show and to enable a larger number of international and domestic visitors to view the range of products on show, NATEXPO will also be visible online.

This virtual set-up will give them access to all the exhibitors physically present at the show and even exchange through a direct messaging function with sound and video feeds.


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