MEDICINE HAT, AB, October 3, 2025. Sun City Hotels Ltd. is proud to announce that the Best Western Premier and Executive Residency Medicine Hat has been selected as a recipient of the prestigious 2025 M.K. Guertin Award, Best Western's highest honor and one of the hospitality industry's most coveted distinctions. The award will be presented at the Best Western North American Convention awards ceremony on October 7, 2025, in Seattle, Washington.
The M.K. Guertin Award, named after Best Western's founder, recognizes hotels that have demonstrated exceptional levels of service, quality, guest satisfaction, and unwavering commitment to the brand. The Best Western Premier Executive Residency Medicine Hat is among only 111 properties out of more than 2,300 BWH Hotels locations across the United States and Canada to receive this distinguished recognition.
"Receiving the M.K. Guertin Award represents the pinnacle of achievement within the Best Western family," said Kell Sloan, General Manager of Sun City Hotels Ltd. "This honor reflects the extraordinary dedication of our entire team who consistently go above and beyond to deliver exceptional guest experiences. From our front desk staff to housekeeping, maintenance, and food service teams at Denny's and Bar One, every team member has contributed to this remarkable achievement."
The award recognizes hotels that “best represent the vision of Best Western's founder and demonstrate exceptional levels of quality, guest satisfaction, and dedication to the brand”. Properties must meet rigorous brand standards and quality of service requirements to qualify for this exclusive recognition.
Currently ranked #1 among Medicine Hat's 22 hotels on TripAdvisor with 4.8/5.0 rating, the Best Western Premier Executive Residency has consistently maintained the highest guest satisfaction scores in the local market. The 99-room property features modern aquatic and wellness amenities including an indoor pool with waterslide, hot tub, steam room, and exercise facilities, along with comprehensive meeting spaces and on-site dining options.
"The M.K. Guertin Award honors Best Western hotels that demonstrate exemplary performance in key service areas that are important to our customers and to our brand," noted Best Western leadership in previous award ceremonies. The recognition celebrates properties that inspire travel through unique experiences while providing extraordinary service that builds lasting brand loyalty.
The award ceremony will take place during the Best Western 2025 North American Convention, October 6-8, 2025, at the Seattle Convention Center, where more than 2,800 hotel owners, staff, suppliers, and BWH Hotels corporate team members will gather to celebrate the strength and growth of the BWH Hotels brand.
This achievement comes at a significant time for Sun City Hotels Ltd., which recently announced plans for a $35 million expansion featuring a premium extended stay hotel with approximately 100 suites, enhanced aquatic amenities, and meeting spaces adjacent to their award-winning flagship property.
"This recognition validates our commitment to excellence and positions us perfectly as we embark on our expansion plans," added Sloan. "The M.K. Guertin Award demonstrates to our guests, community, and future partners that we consistently deliver on our promise of exceptional hospitality."
The Best Western Premier Executive Residency Medicine Hat joins an elite group of Canadian properties to receive this honor, including recent winners such as the Best Western Premier Chateau Granville Hotel & Suites in Vancouver and the Best Western Plus Drayton Valley All Suites in Alberta.