Vancouver, BC – go2HR, BC's tourism human resource association, is pleased to become certified by the Certificate of Recognition Program (COR).

As part of their commitment to promote workplace safety within the tourism industry, go2HR is the certifying partner for the COR program in partnership with WorkSafeBC, developing audit tools and supporting tourism operators to achieve their certification.

With the launch of Small Employer COR (SECOR) in early 2017, go2HR undertook the program and was audited in September. Today, Mike Roberts, Executive Director of the BC Municipal Safety Association, presents go2HR with their official COR certificate.

“This was a phenomenal result, especially for an organization going through the COR process for the very first time,” says Roberts. “The BCMSA has never awarded 100% on a certification audit before; go2HR has clearly demonstrated that there is a commitment from every level of the organization, in establishing an excellent safety culture among all workers, management, and the executive.”

The Certificate of Recognition Program (COR) is an occupational health and safety audit, certification and incentive program, rewarding employers that go beyond the legal requirements by taking the "best practice" approach to health and safety in the workplace. Employers with fewer than 20 employees can participate in the Small Employer COR with a slightly different process and audit tool that takes into account the size of the operation in order to increase small employers’ success.

“For several years we’ve been dedicated to helping other employers obtain COR. It was a great experience for us to undertake the process ourselves and see it from the other side,” says Arlene Keis, CEO of go2HR. “I’m very proud of our team for exhibiting such great safety knowledge and practices. It sets a great example to others to also go above and beyond the standards of workplace safety.”

Interested small employers in the tourism industry can learn more about SECOR and how to participate at

NEW FOR 2018!

The Hotel Association of Canada (HAC) is the effective voice of the Canadian Hotel & Lodging industry. For over 100 years, it has worked to enhance the prosperity of the industry through strong member engagement, effective advocacy, and the provision of value added programs and services.

The Conference provides an opportunity for those involved in the operations of lodging enterprises (mid- and senior-levels) and many industry suppliers, to gain timely insights into industry trends and current practices. New this year we are offering increased programming and a revamped Hall of Fame Awards Reception. 



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The Hotel Association of Canada’s Hall of Fame Awards of Excellence Program was developed for the purpose of recognizing members who demonstrate significant accomplishments, exemplary leadership and tireless commitment to Canada’s lodging industry. 

There are a total of 6 awards, 3 of which are NEW this year! Nominate your property!

Humanitarian Award

Human Resources Award

Green Key Environment Award

Aspiring Hotelier Award

HVS Most Impressive Hotel Re-positioning Award

Revenue Performance Team of the Year Award


(to date)


Dubai, United Arab Emirates, 13 November 2017: Global Hotel Alliance (“GHA”), the world’s largest alliance of independent hotel brands, today announced the appointment of Robin Korman as Head of Loyalty Marketing & CRM.

This newly-created role further strengthens the GHA management team, as the alliance embarks on an exciting new five-year growth plan, which was recently presented at its annual CEO meeting in London. A key part of that plan is to grow the DISCOVERY loyalty programme from its current 11-million member base to over 25 million members, and thus drive more cross-brand revenues, which this year will reach US$100 million for the first time.

Korman is a marketing leader with a 25-year track record of driving multi-million dollar revenue growth for world-class hotel and credit card brands, including Starwood Hotels & Resorts, Wyndham Hotels, Citibank Credit Cards, JPMorgan Chase and GE Capital. Korman brings a wide range of expertise in building loyalty through brand positioning, modelling and CRM, increasing customer profitability, building experiential luxury lifestyle brands and growing ancillary revenue streams through partnerships and sponsorships. She joins GHA after four years of consulting on loyalty, customer engagement and partnerships to hotel companies, marketing agencies, private equity and hedge fund firms, and membership-based businesses.

“We are delighted that Robin is joining the GHA team just as we announce ambitious growth plans,” says Chris Hartley, GHA’s CEO. “As the mega-brands merge and enlarge their loyalty propositions, and the OTAs consolidate and grow market share, so the DISCOVERY loyalty programme, provides a low-cost solution for our independently-owned and operated member brands, who by sharing a common platform, offer a much richer choice of hotels to their customers. Robin brings experience of running global loyalty programmes for Starwood and Wyndham, and she will enable us to further define and differentiate our DISCOVERY programme’s proposition, so we can become a genuine, attractive alternative for today’s customers, who we know are seeking new brands and local experiences when they travel.”

Originally from the US, Korman holds a Bachelor of Arts degree in Psychology from Purdue University and an MBA in International Marketing from the Thunderbird School of Global Management.


Düsseldorf, 14 November 2017. Based on over 175 million online user ratings, hotel search website trivago have revealed the results of their annual trivago Awards, in order to recognize the top-rated hotels in Canada.

This year, the top-rated hotels have been awarded across six different categories: 5-star, 4-star, 3-star, Alternative Accommodation, Value for Money and Chain Hotel.

“As an independent source of hotel information with data on over 175 million guest reviews, we are well-positioned to identify the top-rated hotels that excel at delivering exceptional guest experiences,” says Johannes Thomas, Managing Director of trivago N.V. “The trivago Awards give us the chance to recognize and honour the hard-working hoteliers behind these exemplary hotels, and we are thrilled to do so again this year.”

This year, Vancouver prides itself for the top-rated 5-star hotels in Canada. Just like last year, the best 5-star hotel is Rosewood Hotel Georgia closely followed by Fairmont Pacific Rim, both in Vancouver.

Auberge Saint Antoine in Québec City is recognized as the best 4-star hotel and the trophy for the best 3-star accommodation goes to Brookside Inn in Abbotsford.

For the second year in a row, BranCliff Inn 1859 in Niagara-on-the-Lake pics up the award for the best alternative accommodation.

Within the most popular hotel chains in Canada, the trivago Award goes to Fairmont Pacific Rim and Four Seasons Resort And Residences Whistler.

Finally, the best value for money can be found at Historic Davy House B&B in Niagara-on-the-Lake, which also takes the third spot in the alternative accommodation category.

For further insights and more detailed information about the winning hotels as well as the top-rated 10 hotels in each category in Canada, visit thetrivago Hotel Manager Blog.


Como Audio makes listening and waking to music easy for hotel guests with the new Solo HV (Hotel Version) smart music system, specifically designed for the premium hotel marketplace. One brief press of the center knob brings up an alarm menu with options to wake to one of six preset Internet radio stations or a tone. Source options include Bluetooth with aptX and NFC (Near Field Communication) and an Auxiliary input for connecting devices with an audio cable. The stereo headphone output and USB jack for charging smart devices round out the feature set.

Should a power outage occur, Solo HV will retain alarm settings, preset stations, and automatically update the time and date once the Wi-Fi network is restored. Solo HV’s universal power supply means it can be used in hotels anywhere in the word without a bulky external adapter. Hotels will still have the ability to access all menus using Solo HV’s remote control.

“Just like our hi-fi systems designed for home use, the Solo HV provides great sounding music in an easy-to-use audio system, housed in a stylish compact, furniture-grade wood cabinet” says Tom DeVesto, CEO and Founder of Como Audio.  “Hotel guests will have the convenience of listening to music from various sources, as well as smart phone charging, and headphone output for added personal comfort.”

In addition to the six presets for Internet radio, the Solo HV also features an output for adding the optional Ambiente companion speaker for stereo sound in larger spaces and suites. Solo HV also presents a very unique option for music enthusiasts who do not wish to navigate a myriad of menus and features that are offered on the standard Como Audio Solo system.

The Solo for the Hotel Market comes in four finishes of Walnut, Hickory, White and Black. Solo measures 5” H x 9.5” W x 4.7” D and retails for $299 for the Walnut finish and $349 for the Hickory, White and Black finishes.  The matching Ambiente companion speaker for stereo sound retails for $119. For more information regarding Solo, visit


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